Star Aesthetic Centre Durban
NeoStrata Facial Cleanser — view 1

Niki · AI Skin Advisor

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NeoStrata

NeoStrata Facial Cleanser

If your skin needs a gentle 200ml daily cleanser that removes impurities without stripping, NeoStrata Facial Cleanser is formulated for sensitive and post-treatment skin — the ideal first step in every NeoStrata routine.

R 644,00Inc VAT

SKU: F30135XA

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About This Product

Is NeoStrata Facial Cleanser right for you?

  • Your skin feels stripped and tight after washing — most cleansers over-cleanse, disrupting the barrier and leaving skin worse than before. This cleanser removes impurities without disturbing what should stay.
  • You've recently had a professional treatment — a peel, laser, or microneedling — and you need a cleanser that respects your skin's current state. Harsh cleansers post-treatment can undo results. This one won't.
  • You have sensitive or reactive skin — redness, stinging, or breakouts triggered by ordinary cleansers. The gentle, low-irritant formulation here is specifically designed for skins that overreact.
  • You wear active skincare ingredients (AHAs, retinol, vitamin C) and need a cleanser that won't interfere — this cleanser cleanses thoroughly without stripping the acid mantle, so your actives work as intended.
  • You want a reliable, unfussy step 1 that just works — not another cleanser with a dozen actives competing for attention. A clean slate, every morning and evening.

How NeoStrata Facial Cleanser works — the science

This cleanser uses a mild, non-ionic surfactant system that effectively removes surface oils, sunscreen, makeup residue, and environmental pollutants without disturbing the skin's natural lipid barrier or acid mantle. Most conventional cleansers use harsh surfactants (sodium lauryl sulphate and its variants) that strip the barrier indiscriminately — leaving skin feeling squeaky-clean but actually compromised.

NeoStrata's formulation is pH-balanced to be compatible with the skin's natural environment, so the microbiome and barrier remain intact after cleansing. This matters especially for patients using active skincare: a compromised barrier makes acids, retinoids, and vitamin C more irritating, not more effective.

Gentle doesn't mean ineffective. This cleanser removes what needs to go, leaves what needs to stay, and prepares skin for whatever comes next — whether that's a clinical resurfacing treatment or simply a good moisturiser.

What you will notice — and when

Immediately — Clean skin that doesn't feel stripped or tight. No lingering residue. A genuinely refreshed baseline — not the squeaky, over-cleansed feeling that signals barrier disruption.

Week 1–2 — If you've been using a harsher cleanser, you'll notice your skin is less reactive. Less redness. Less flakiness. Other products absorb better and feel less irritating.

Month 1+ — A consistently calm, balanced skin barrier. Not dramatic on its own — but the foundation everything else builds on. Active ingredients perform better. Skin recovers faster. The whole routine works better.

How to use NeoStrata Facial Cleanser

  1. Wet face with lukewarm water — avoid hot water, which strips the barrier.
  2. Apply a small amount to fingertips and massage gently into skin using circular motions for 30–60 seconds.
  3. Rinse thoroughly and pat (don't rub) dry with a clean towel.
  4. Use morning and evening as step 1 of your routine.
  5. Follow immediately with your active treatments and moisturiser.

Key ingredients & what they do

IngredientWhat it does for you
Mild non-ionic surfactantsRemove impurities effectively without stripping the skin's protective lipid barrier
pH-balanced formulationRespects the skin's natural acid mantle — essential for barrier integrity and microbiome health
Non-comedogenic baseCleanses thoroughly without blocking pores or leaving residue that interferes with subsequent products
Soothing agentsReduce the post-cleansing tightness and sensitivity associated with most cleansers — particularly useful for reactive or post-treatment skin

Dr. Bangalee's clinical perspective

Dr. Bangalee Recommends
"A cleanser is the most underestimated step in any skincare routine. I see patients regularly who are spending on excellent actives but stripping their barrier with a harsh cleanser — and then wondering why their skin is reactive. The NeoStrata Facial Cleanser is what I recommend post-treatment and for any patient with sensitive or compromised skin. It does its job without drama." Dr. Rajeev Bangalee
MBBch · HPCSA Reg. MP 0558605
Star Aesthetic Centre

What our patients say

"After my peel, Dr. Bangalee told me to use only this cleanser while healing. My skin recovered so much faster than after my previous peel with a different clinic. I still use it every day now."
Riaan H., Glenwood
"I didn't think a cleanser mattered that much. I was wrong. Switching to this one reduced my skin's redness within a week. Everything else in my routine works better now."
Yolanda M., Durban North
"Simple, gentle, and my sensitive skin loves it. No stinging, no tightness. Just clean skin that feels ready for whatever I put on it next."
Fatima A., Musgrave

Frequently asked questions

QuestionAnswer
Will this remove makeup and sunscreen effectively?Yes — it removes light-to-medium makeup and daily sunscreen well. For heavy or waterproof makeup, use a dedicated makeup remover first, then follow with this cleanser.
Can I use this after a peel or laser treatment?Yes — this is the cleanser Dr. Bangalee recommends post-treatment. Its gentle formulation won't irritate or over-sensitise healing skin.
Is this suitable for very sensitive or rosacea-prone skin?Yes. The mild surfactant system and pH-balanced formulation make this appropriate for sensitive, reactive, or rosacea-prone skin types. If in doubt, consult Dr. Bangalee's team.
How much should I use per wash?A 5-cent-piece amount is sufficient for the full face. Overusing cleanser doesn't improve cleansing — it increases barrier disruption.
Is this safe during pregnancy?Yes — this cleanser contains no actives that are contraindicated during pregnancy. It is safe for use at all stages.
NeoStrata Facial Cleanser
NeoStrata

NeoStrata Facial Cleanser

R 644,00 incl VAT